Cookie Policy
Last updated: 8 January 2026
What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and provide useful information to website owners.
Cookies help us understand how you use our website, remember your preferences, and improve your browsing experience.
How We Use Cookies
Penseru uses cookies for the following purposes:
- Essential functionality: Enable core features like your shopping basket and checkout process
- Performance: Understand how visitors use our website to help us improve it
- Preferences: Remember your settings and choices
- Security: Protect against fraudulent activity and secure your account
Types of Cookies We Use
1. Strictly Necessary Cookies
These cookies are essential for the website to function properly. They enable core functionality such as security, network management, and accessibility.
| Cookie Name | Purpose | Duration |
|---|---|---|
penseru_cart | Stores your shopping basket items | 7 days |
penseru_session | Maintains your session while browsing | Session |
csrf_token | Security token to prevent cross-site request forgery | Session |
2. Performance Cookies
These cookies collect information about how you use our website, such as which pages you visit most often. All information collected is aggregated and anonymous.
| Cookie Name | Purpose | Duration |
|---|---|---|
_ga | Google Analytics - distinguishes unique users | 2 years |
_ga_* | Google Analytics - persists session state | 2 years |
3. Functional Cookies
These cookies allow the website to remember choices you make (such as your preferred language or region) and provide enhanced, personalised features.
| Cookie Name | Purpose | Duration |
|---|---|---|
penseru_environment | Remembers your environment preference (for testing) | Persistent |
preferred_delivery_address | Remembers your default delivery address | 1 year |
4. Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We do not control these cookies and recommend reviewing the relevant third-party privacy policies.
| Service | Purpose | Privacy Policy |
|---|---|---|
| Stripe | Secure payment processing and fraud prevention | Stripe Privacy Policy |
| Supabase | Database and authentication services | Supabase Privacy Policy |
Managing Your Cookie Preferences
Browser Settings
Most web browsers allow you to control cookies through their settings. You can typically:
- View which cookies are stored and delete them individually
- Block third-party cookies
- Block all cookies from specific websites
- Block all cookies entirely
- Delete all cookies when you close your browser
Browser-Specific Instructions
- Chrome: Settings → Privacy and security → Cookies and other site data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Cookies and site permissions → Manage cookies
For more detailed instructions, visit www.aboutcookies.org or your browser's help section.
Impact of Disabling Cookies
Please note that if you disable cookies, some features of our website may not function properly:
- You may not be able to add items to your basket
- You may not be able to complete the checkout process
- Your preferences may not be saved
- Some pages may load more slowly
Do Not Track Signals
Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want to be tracked. Currently, there is no industry standard for how websites should respond to DNT signals.
We respect your privacy choices and do not track users who have DNT enabled in their browsers.
Local Storage
In addition to cookies, we use browser local storage to store certain information locally on your device. This includes:
- Shopping basket: Your basket contents are stored locally so they persist between sessions
- User preferences: Settings like environment mode for development/testing
Local storage data can be cleared through your browser's settings, similar to cookies.
Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by updating the "Last updated" date at the top of this page.
We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.
More Information
For more information about how we handle your personal data, please see our Privacy Policy.
If you have any questions about our use of cookies, please contact us:
- Email: privacy@penseru.com
- General Enquiries: Contact page